FAQ

Frequently Asked Questions

Shipping

How long does shipping take?
Standard shipping takes 7-15 business days. Express shipping takes 3-5 business days.

Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs vary by destination.

Is there free shipping?
We offer free shipping on all orders over $199.

Products

What materials are your suitcases made of?
Our suitcases are made from premium ABS+PC composite materials, ensuring durability and lightweight performance.

Do your suitcases come with a warranty?
Yes, all our products come with a 2-year manufacturer warranty covering defects in materials and workmanship.

What sizes are available?
We offer suitcases in 18″, 20″, 24″, 26″, and 28″ sizes to suit all travel needs.

Orders

Can I cancel my order?
Orders can be cancelled within 24 hours of placement. Please contact our customer service team.

How can I track my order?
Once your order ships, you will receive a tracking number via email.